111tk FAQ — Answers to All Your Questions

To create an account at 111tk you need an active mobile number, a valid email address and your correct full name. After submitting the registration form a verification code will be sent to your mobile. Once verification is complete your account will be activated and you can access the platform immediately.

Yes, 111tk is only for people aged 21 or above. You will need to confirm your age at the time of registration. Registration or use of an account by minors is strictly prohibited. We may request additional documents to verify identity if needed.

Click the "Forgot Password" option on the login page and enter your registered mobile number or email. We will send a verification code that you can use to set a new password. If you run into trouble, contact our 24/7 live chat support team and they will help you in Bengali.

No, each person may only use one account. Creating multiple accounts is a violation of our rules and may result in the permanent closure of all linked accounts. We regularly conduct account checks to prevent bonus abuse.

You can change your email, mobile number and password through Account Settings. To change your name or date of birth, contact our support team and submit the correct identity documents. Verification is mandatory for changes to sensitive information for security purposes.

Deposits from bKash to 111tk are generally instant — in most cases the amount is added to your account within a few seconds to 5 minutes. If there is a delay due to network issues, provide the transaction reference number in our live chat and we will verify it promptly.

The minimum deposit amount at 111tk is ৳500 for all payment methods — bKash, Nagad, Rocket, Upay and bank transfer. This limit ensures players have a sufficient balance to play on each transaction and keeps transaction fees to a minimum.

Withdrawal requests at 111tk are generally processed within 1 hour, whether via Nagad, Rocket or any other method. The money should reach your mobile wallet no later than that. Bank transfers may take additional time depending on the bank's own processing time.

The minimum withdrawal amount is ৳1,000. 111tk does not deduct any withdrawal fee on its end. However, your mobile wallet operator or bank may apply their own transaction charges according to the terms of that service provider. Contact live chat for more details.

After logging in to 111tk, go to the "Deposit" section and select Upay or bank transfer. Send the money to the designated account following the instructions shown and make sure to include the transaction ID or reference number correctly. Deposits without a reference number may be delayed.

You can bet on matches from various tournaments including BPL, IPL and T20 in the cricket section of 111tk. It is possible to place bets before the match starts or during live play. Various markets are available including match result, top run scorer and wicket taker. Check the odds carefully before confirming a bet and stay within your own budget.

RTP (Return to Player) is the theoretical rate at which a slots game returns a percentage of total bets as winnings over the long term. A higher RTP generally means better long-term outcomes for the player. However, each spin is independent and results may vary in the short term. We do not publish the RTP percentage for specific games.

Yes, 111tk is fully mobile-friendly. The site can be accessed from a mobile browser on both Android and iOS devices, and all games, payment features and live chat support work normally. There is no need to download a separate app — you get the full experience directly in your browser.

Live casino games are played with a real-time dealer via video streaming. Games such as Baccarat, Roulette, Blackjack and Sic Bo are available. Place your bet within the allotted time shown on screen and the dealer handles everything. It is more interactive than regular slots and gives the feel of a real casino.

111tk only offers games from reputable providers such as Pragmatic Play, JILI, PG Soft, Spribe and Evolution Gaming. These providers use certified Random Number Generators (RNG) in their games, which keeps game outcomes completely random and unbiased. We are firmly committed to fair play.

Aviator (Spribe) is a crash-style game where a plane takes off and a multiplier keeps increasing. You need to cash out before the plane crashes. Waiting longer gives a higher payout, but if it crashes before you cash out you lose the bet. The game combines timing and strategy.

After creating your account at 111tk for the first time, you will receive a 100% bonus on your first deposit, up to ৳10,000. This means if you deposit ৳5,000 you get an extra ৳5,000 bonus and can play with a total of ৳10,000. The bonus is added to your account automatically — no separate steps are needed.

A wagering requirement is the condition that determines how many times you must bet the bonus amount before it becomes withdrawable. The wagering requirement for the 111tk welcome bonus is 15x. This means if you receive a ৳5,000 bonus, you must complete bets totalling ৳75,000 (5,000 × 15) before the bonus can be withdrawn. This is relatively straightforward by industry standards.

The 111tk VIP program has 4 tiers — Bronze, Silver, Gold and Platinum. You can move up to a higher tier automatically by playing actively. Weekly cashback increases at each tier: 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold and up to 1.5% at Platinum. Special offers are also available at higher tiers.

Each bonus has a specific validity period which is stated on the bonus offer page. Generally the wagering must be completed within a set number of days of receiving the bonus. Any unused bonus expires at the end of the validity period. It is important to read the terms and conditions carefully before accepting a bonus.

Yes, 111tk regularly runs various promotions for players — including cricket betting bonuses during BPL and T20 seasons, festive offers and VIP cashback. To see the latest offers, visit the promotions page after logging in or ask our live chat team.

111tk uses SSL encryption technology to keep all your personal and financial information secure. We never share your information with third parties. Payment information is processed through encrypted channels. You can find more details in our privacy policy.

Yes, as part of responsible gaming 111tk allows players to set deposit limits. You can set a daily, weekly or monthly deposit limit in Account Settings. This helps you stay within your budget and avoid overspending.

Yes, contact our support team for self-exclusion or a temporary break. You can suspend your account temporarily for a specific period (such as 7 days or 1 month) or for a longer term. We give the highest priority to supporting players affected by gambling problems.

If you notice any unauthorised transaction or suspicious activity on your account, notify us immediately via our 24/7 live chat or email us at [email protected]. The sooner you let us know the better — we will investigate promptly and take the necessary steps.

111tk believes entertainment should be enjoyable, not stressful. We strictly follow the 21+ age rule, provide self-set limit options and support players when problematic gambling behaviour is identified. Visit our responsible gaming page to learn more.

The 111tk support team is available seven days a week, 24 hours a day via live chat in Bengali. You will find the live chat button at the bottom of any page on the site or in our support section. To contact us by email, write to [email protected].